Terms and Conditions

Effective Date: 6/10/2026

Welcome to the On Track Doors website ("Website"). These Terms and Conditions ("Terms") govern your use of the Website located at ontrackdoorsswfl.com and any related services provided by On Track Doors ("Company," "we," "our," or "us").

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. Website Use

This Website is intended to provide information regarding garage door repair, maintenance, installation, replacement, and related services offered by the Company.

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the operation of the Website or the rights of others.

You may not:

• Attempt to gain unauthorized access to the Website or its systems.

• Use the Website to transmit malicious code or harmful content.

• Copy, reproduce, distribute, or exploit Website content without authorization.

• Use the Website in violation of any applicable law or regulation.

2. Service Availability

Services are offered only within designated service areas and are subject to technician availability, inventory availability, weather conditions, scheduling constraints, and operational considerations.

Submission of a service request, estimate request, contact form, financing inquiry, or appointment request does not constitute acceptance of the requested work or guarantee service availability.

The Company reserves the right to decline or cancel service requests where permitted by law.

3. Estimates and Pricing

All pricing information, promotional pricing, service descriptions, and other content displayed on this Website are provided for general informational purposes only.

Actual pricing may vary based upon:
Property conditions
Product selection
Service location
Labor requirements
Permit requirements
Availability of materials
Applicable taxes and fees
Additional work identified during inspection

Written estimates provided by the Company shall supersede any pricing information displayed on the Website.

The Company reserves the right to correct pricing errors, typographical errors, omissions, or inaccuracies at any time.

4. Product Information

The Company makes reasonable efforts to maintain accurate information regarding products and services. However, product specifications, colors, finishes, warranties, dimensions, availability, and features may change without notice.

Images displayed on the Website are for illustrative purposes only and actual products may vary.

5. Online Scheduling and Appointment Requests

Appointment requests submitted through the Website are subject to confirmation by the Company.

Requested appointment times are not guaranteed until confirmed by the Company.

Service appointments may be delayed, rescheduled, or canceled due to weather, emergencies, traffic conditions, staffing availability, inventory shortages, customer requests, or other circumstances beyond the Company's reasonable control.

6. Customer Communications and Electronic Consent

By submitting information through this Website, requesting an estimate, scheduling service, applying for financing, participating in a promotion, or otherwise communicating with the Company, you consent to receive communications from the Company and its authorized service providers regarding:

Appointment scheduling and reminders
Service requests and estimates
Project updates
Invoices and payment processing
Warranty services
Customer support
Financing-related communications
Promotional offers and marketing communications where permitted by law

Communications may be delivered by telephone, email, text message (SMS), automated technology, prerecorded messages, or other lawful methods.

You may opt out of marketing communications at any time. Opting out does not prevent the Company from sending transactional or service-related communications necessary to fulfill customer requests.

Electronic records, invoices, estimates, disclosures, agreements, and other documents may be delivered electronically where permitted by law.

7. SMS and Text Messaging

If you provide a mobile phone number, you consent to receive text messages relating to appointments, estimates, service updates, customer support, financing communications, and marketing communications where permitted by law.

Message and data rates may apply.

Message frequency may vary.

You may opt out of text messaging communications by following the instructions provided in the message or by contacting the Company directly.

8. Promotional Offers, Coupons, and Discounts

Promotional offers, discounts, coupons, rebates, referral incentives, and seasonal specials may be offered through the Website or other marketing channels.

Unless otherwise stated:

Promotions have no cash value.
Promotions may not be combined with other offers.
Promotions are valid only during the advertised period.
Promotions may be limited to specific products or services.
Promotional pricing may exclude taxes, permit fees, emergency service fees, and other charges.
Promotions are subject to availability.
The Company reserves the right to modify or terminate promotions at any time.

Specific terms displayed with an offer shall govern that offer.

9. Financing Disclosures

The Company may offer financing options through third-party financing providers.

The Company is not a lender and does not make lending decisions.

Financing approval, interest rates, payment amounts, promotional financing periods, fees, and other financing terms are determined solely by the financing provider and are subject to credit approval.

Any financing information presented on the Website is provided for informational purposes only and does not constitute a guarantee of financing approval or financing terms.

Customers should review all financing agreements and disclosures before accepting financing.

10. Privacy and Information Collection

Your use of this Website is also governed by the Company's Privacy Policy.

The Company may collect information submitted through contact forms, appointment requests, financing inquiries, customer communications, website analytics tools, advertising platforms, cookies, call tracking services, and similar technologies.

Information may be used to:

Provide requested services
Improve Website functionality
Communicate with customers
Analyze marketing effectiveness
Improve customer experience
Comply with legal obligations

Additional details regarding information collection and use are available in the Privacy Policy.

11. Intellectual Property

All Website content, including text, graphics, logos, photographs, videos, designs, software, and other materials, is owned by or licensed to the Company and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or republished without prior written consent.

12. Third-Party Links

The Website may contain links to third-party websites. The Company does not control or endorse such websites and is not responsible for their content, products, services, or privacy practices.

13. Disclaimer of Warranties

THIS WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF INFORMATION.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF THIS WEBSITE.

THE COMPANY'S TOTAL LIABILITY RELATING TO WEBSITE USE SHALL NOT EXCEED $100.

15. Indemnification

You agree to indemnify and hold harmless the Company and its owners, officers, employees, agents, affiliates, and contractors from claims arising out of your use of the Website or violation of these Terms.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the state in which the services are provided, without regard to conflict of law principles.

17. Changes to Terms

The Company may revise these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of any revised Terms.

18. Contact Information

On Track Doors

Website: ontrackdoorsswfl.com